NHTSA Complaint #10081196 — 1996 FORD CONTOUR

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10081196
Vehicle	1996 FORD CONTOUR
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	July 2, 2004
Date Filed	July 16, 2004
Mileage	106,035 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I BOUGHT IT ON 07/01/04. ON 07/02/04 MY ON WAS DRIVING IT, AND COUPLE OF TIMES, WHEM HE STOPPED ON STOP SIGNED, THE CAR WOULDN'T START. EVENTUALLY, IN THE EVENING, THERE WAS WHITE THICK SMOKE COMING FROM UNDER THE HOOD AND CAR WAS STOPPED. I CALLED THE DEALERSHIP AND THEY TOWED IT TO THE MECHANIC SHOP. IT HAPPENED THAT THERE WAS NO OIL AND COOLANT AND ENDINE HAS GONE BAD. THE DEALER REFUSED TO PAY COMPLETELY FOR THE REPAIR, AND WE SPLIT IT 20/80% WHERE I'M TO PAY 80%. IT'S BEEN 2 WEEKS AND CAR IS STILL IN SHOP. I DIDN'T BUY IT TO SIT IN SHOP. IS THERE A WAY TO CORRECT THE SITUATION SOMEHOW?*AK

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