NHTSA Complaint #10080947 — 2003 HYUNDAI SANTA FE

RIGHT AFTER I PURCHASED MY SANTA FE IN MARCH OF 2003, AT RANDOM TIMES MY CAR BUCKED WHEN THE CAR WENT OVER 40 AND THEN WHEN IT WENT OVER 60. THE JERK IS STRONG ENOUGH TO THROW THE DRIVER AND PASSENGERS FORWARD AND BACKWARD. WHEN I INFORMED THE DEALER, THEY SAID THE COMPUTER SYSTEM JUST NEEDED TO GET USE TO THE WAY I DRIVE. AS THE PROBLEM BECAME MORE FREQUENT AND I BECAME MORE WORRIED, I CONTINUED TO INFORM THE DEALER. I WAS TOLD THAT HYUNDAI WAS AWARE OF THE PROBLEM;HOWEVER, THE TECHS HAD NOT BEEN AUTHORIZED TO FIX THE PROBLEM. IN EARLY JUNE OF 2004, I FINALLY WAS LISTENED TO BY THE MANAGER OF THE DEALERSHIP AND KOREAN TECHS HAD JUST BEEN IN REFLASHING COMPUTERS ON OTHER SANTE FE VEHICLES, TRYING TO FIX THE PROBLEM. I WAS TOLD THAT THIS WAS THE ANSWER. THE COMPUTER SYSTEM IN MY CAR WAS REPLACED WITH A REFLASHED COMPUTER, AND I DIDN'T HAVE ANY PROBLEMS FOR TWO WEEKS. ON JULY 9TH, THE PROBLEM BEGAN AGAIN. *LA