NHTSA Complaint #10702808 — 2003 HYUNDAI SANTA FE

TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. WHILE DRIVING AT 55 MPH AND ATTEMPTING TO ROLL UP THE FRONT DRIVER SIDE WINDOW, THE WINDOW FAILED TO ROLL UP AND CURVED. THE CONTACT HEARD A GRINDING NOISE FROM THE WINDOW. IN ADDITION, THE DOOR OPENED INDEPENDENTLY AND THE CONTACT WAS UNABLE TO CLOSE THE DOOR. THE CONTACT HAD TO HOLD ONTO THE DOOR FROM THE OUTSIDE IN ORDER TO KEEP THE DOOR CLOSED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE ACTUATOR IN THE DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.