NHTSA Complaint #10080908 — 2004 LEXUS ES 330

STANDARD COMPLAINT FOR THIS CAR. ENGINE OR TRANSMISSION DELAY WHEN GAS PEDAL WAS RELEASED THEN SUDDENLY DEPRESSED. THIS OCCURS WHEN MERGING ONTO FREEWAYS, 4 WAY STOPS, A TRAFFIC LIGHT CHANGES, AND WHEN PULLING OUT TO PASS OR IN CERTAIN EMERGENCY MANEUVERS. THE DELAY IS APPROXIMATELY 1 OR 1.5 SECONDS AND DISRUPTS TIMING WHEN YOU DEPEND ON THROTTLE RESPONSE THE MOST! THIS HAS LED TO SEVERAL CLOSE CALLS. DEALER WAS MADE AWARE OF THE DEFECT WHEN CAR WAS 1 WEEK OLD AND I WAS TOLD THE ADAPTIVE SYSTEM NEEDS 1,000 MILES TO LEARN MY DRIVING HABITS. THE DEALER IS WELL AWARE OF THE PROBLEM AND SAYS ALL THE 2004 ES330S SUFFER FROM THE SAME PROBLEM. LEXUS CUSTOMER CARE CLAIMS THAT THE "CAR IS FUNCTIONING AS DESIGNED". THERE IS AND WILL BE NO ATTEMPT BY LEXUS CO. TO RESOLVE THIS ISSUE. THE DEALER'S HANDS ARE TIED AT THIS POINT SINCE THE COMPANY NEEDS TO ENGINEER A FIX. *LA