NHTSA Complaint #10080413 — 2002 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10080413
Vehicle	2002 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	July 3, 2004
Date Filed	July 6, 2004
Mileage	68,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MD

Consumer Description

I HAVE A 2002 FORD EXPLORER XLT THAT HAS 68000 MILES ON IT. SINCE WE HAVE HAD IT THE TRANSMISSION HAS DONE NOTHING BUT SHIFT HARD AND WASHBOARD FROM 2ND TO 3RD AND 3RD TO OVERDRIVE. THIS VEHICLE WAS TAKEN IN 2 TIMES, AND BOTH TIMES WE WERE TOLD THAT IT WAS NORMAL. I HAVE HAD ISSUE GOING UP HILL IN MINE BECAUSE OF THE SHIFTING, AFRAID TO PASS BECAUSE I AM NOT SURE IF THE VEHICLE WILL SHIFT. I FINALLY TOOK IN MY EXPLORER LAST WEEK AND THEY TOLD ME THAT THE COMPUTER SAID THAT THE BEARINGS WERE BAD IN MY TRANSMISSION AND THAT I HAD TO PAY $3000 TO REPLACE IT. THIS SAME ISSUE HAS BEEN GOING ON SINCE I FIRST COMPLAINED ABOUT IT AT 16000 MILES. *NM

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