NHTSA Complaint #10078501 — 2003 MITSUBISHI LANCER EVOLUTION

UNDER THE FIRST FEW WEEKS OF OWNERSHIP OF MY 2003 MITSUBISHI LANCER EVOLUTION, MY CLUTCH BEGAN TO SLIP. I IMMEDIATELY NOTIFIED MY DEALER AND WENT IN TO HAVE IT INSPECTED. I SPOKE DIRECTLY WITH THE DISTRICT MANAGER BUT BEFORE ANY QUESTIONS HE ASSUMED I HAD ABUSED THE VEHICLE AND SAID THEY WOULD ONLY CHECK FOR PROBLEMS IF I PAID TO THE COST OF A TEARDOWN BEFORE ANYTHING. I EXPLAINED THAT I WAS STILL IN THE "BREAK-IN" PERIOD AND DRIVING VERY CAREFULLY. HE DID NOT CARE AND SAID MANY PEOPLE ABUSE THIS CAR, SO HE STILL WOULD NOT TRY TO UNDERSTAND. FURTHERMORE, WHILE BEING AT THE DEALER FOR OTHER PROBLEMS, SOMEONE HAD TAKEN MY CAR FOR 20 MILES WITHOUT ANY EXPLAINATION. I LET HIM KNOW ABOUT THIS AND HE STILL INSISTED THAT I WAS ABUSING THE CLUTCH AND WOULD ONLY ALLOW AN INSPECTION IF I PAID THE LABOR FOR A TEARDOWN FIRST. BASICALLY, THE DISTRICT MANAGER OF MITSUBISHI WAS UNREASONABLE AND WOULD NOT LISTEN TO MY CONCERNS. *AK