NHTSA Complaint #10076247 — 2002 FORD EXPLORER ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS

Complaint Details

ODI Number	10076247
Vehicle	2002 FORD EXPLORER
Component	ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
Date of Incident	June 1, 2004
Date Filed	June 15, 2004
Mileage	56,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NE

Consumer Description

WHILE DRIVING AT 30 MPH THE CONSUMER BEGAN TO HEAR A PINGING SOUND IN THE ENGINE. AFTER THE VEHICLE PICKED UP SPEED THE PINGING SOUND WENT AWAY. THE DEALER EXAMINED THE VEHICLE AND FOUND THAT THE TIMING CHAIN HAD TOO MUCH PLAY IN IT. THE DEALER INFORMED THE CONSUMER THAT THERE IS AN IMPROVED PART BUT, IT COST NINE HUNDRED DOLLARS. *LA

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