NHTSA Complaint #10074906 — 2000 CHRYSLER 300M STRUCTURE

Complaint Details

ODI Number	10074906
Vehicle	2000 CHRYSLER 300M
Component	STRUCTURE
Date of Incident	May 1, 2004
Date Filed	June 7, 2004
Mileage	61,458 miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	Yes
State	OH

Consumer Description

PASSENGER SIDE DASH HAS A VERTICAL CRACK THAT EXTENDS FOR ABOUT 4" WHERE THE PASSAGER SIDE AIRBAG IS. THE CAR WAS NOT IN ANY KIND OF ACCIDENT OR SITUATION THAT WOULD HAVE CASUED THIS PROBLEM. I AM CONCERNED ABOUT THE FUNCTIONALITY OF THE AIRBAG IN THE PASSENGER SIDE DUE TO THE CRACKED DASH. MY SON CUT HIS FINGER ON THE EDGES OF THE CRACK WHEN HE WAS INVESTIGATING IT AS SMALL CHILDREN TEND TO DO. I CALLED THE DEALER I PURCHASED THE CAR FROM BECAUSE I BOUGHT THE EXTENDED WARRENTY FROM CHRYSLER. THE DEALER TOLD ME IT WAS NOT COVERED AND A NEW DASH WAS APPROX. $1000.00 TO REPLACE. THIS INCIDENT IS UNACCEPTABLE AND IS CONCERNING TO THE SAFETY OF MY FAMILY. *AK

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