NHTSA Complaint #10502069 — 2000 CHRYSLER 300M STEERING

Complaint Details

ODI Number	10502069
Vehicle	2000 CHRYSLER 300M
Component	STEERING
Date of Incident	March 1, 2013
Date Filed	March 8, 2013
Mileage	180,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

DRIVING APROX 10 MPH INTO TO SCHOOL PICK UP AND DROP OFF AREA, TO PICK UP CHILDREN AS SCHOOL WAS LETTING OUT. I LOST ALL STEERING FUNCTIONS, I HAD TO HAVE CAR TOWED BACK TO MY RESIDENCE. MY HUSBAND FOUND THAT A BOLT HAD BROKE OFF THE TIE ROD ((RIGHT SIDE) GOING INTO THE RACK AND PINION AND THE (LEFT SIDE) BOLT TO THE TIE ROD HAD BACK OUT OF THE RACK AND PINION. THEIR WERE NO WARNING SIGNS THAT SOMETHING WAS WRONG WITH THE STEERING. I THANK THE GOOD LORD THAT IT HAPPENED WHERE AND WHEN IT DID, IT COULD HAVE BEEN A DIFFERENT OUTCOME A FEW MILES DOWN THE ROAD WITH MYSELF AND 3 CHILDREN IN THE CAR GOING 45-50 MPH ON THE 2 LANE ROAD GOING BACK TO OUR HOME. NOW AS I DRIVE OUR OTHER VEHICLE AROUND AND SEE A CHRYSLER 300M I WORRY ABOUT THE SAFETY OF THE OCCUPANTS IN THAT VEHICLE AND THE OTHERS AROUND THEM. *TR

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