NHTSA Complaint #10074502 — 2002 CHEVROLET TRAILBLAZER

I HAVE A 2002 CHEVY TRAILBLAZER. IN RECENT MONTHS IT HAS SUDDENLY STALLED NUMEROUS TIMES, ON STREET DRIVING AT APPROXIMATELY 30 MPH, AND AT HIGHWAY DRIVING AT ABOUT 65 MPH. DURING THE HIGHWAY STALL THE CAR LOST POWER STEERING AND BRAKING CONTROL AND WAS FORTUNATELY STEERED OFF TO THE SIDE OF THE ROAD, WITH GREAT PHYSICAL EFFORT SINCE THE POWER STEERING WAS LOST. THE STALL CAUSES AN ABRUPT STOP OF THE CAR WITHOUT WARNING. I HAVE HAD THE CAR IN FOR TESTING AND REPAIR AT ROMANO CHEVEROLET IN SYRACUSE, NY AS WELL AS CURRY CHEVEROLET IN SCARSDALE, NY. NEITHER SHOP HAS BEEN ABLE TO DIAGNOSE OR REPAIR THE PROBLEM SINCE THE CAR'S COMPUTER IS NOT REGISTERING THE STALLS. THEY REPLACED THE FUEL FILTER SEVERAL WEEKS AGO BUT THE CAR SUDDENLY STALLED ON ME IN NORMAL STREET DRIVING AT 30 MPH A FEW DAYS LATER. I HAVE SPOKEN TO CHEVEROLET CUSTOMER SERVICE AND THEY SAY THEY ARE "INVESTIGATING" THE PROBLEM. I HAVE SENT COPIES OF NHTSA SERVICE BULLETINS ON THIS CAR TO CURRY CHEVEROLET BUT THEY CLAIM THEY ARE NOT APPLICABLE. THE SERVICE BULLETINS CLEARLY STATE THAT THERE ARE PROBLEMS WITH STALLING DUE TO AN ENGINE AND ENGINE COOLING PROBLEM, BUT CURRY CHEVEROLET CLAIMS THAT MY ENGINE IS FINE AND THAT THE NHTSA SERVICE BULLETINS DO NOT APPLY TO MY CAR. HOWEVER, THEY CAN'T FIX IT. I HAVE SUGGESTED TO CURRY CEHVEROLET THAT THE CAR COMPUTER IS DEFECTIVE AND NEEDS REPAIR OR REPLACEMENT SINCE IT HAS NOT REGISTERED THE NUMEROUS STALLS. HOWEVER, THEY CLAIM THAT THE COMPUTER IS FINE, EVEN THOUGH IT IS NOT REGISTERING THE STALLS AND WHAT THEY ARE CAUSED BY. THE PEOPLE I HAVE SPOKEN TO AT CURRY CHEVEROLET ARE THE DEALERSHIP MANAGER, MR. CONTE, AND THE REPAIR SHOP MANAGER, DENNIS. I HAVE SPOKEN TO DUANE COX AT CHEVEROLET CUSTOMER SERVICE, AND HIS MANAGER MS. PATRICIA FREY. MR. COX'S PHONE NUMBER IS 866-952-4368, EXTENSION 57020. MS. FREY SAID I COULD REACH HER VIA MR. COX, HER ASSISTANT. THE CHEVEROLET CUSTOMER SERVICE REFERENCE NUMBER FOR MY CAR IS: 1-219-824-950. *LA