NHTSA Complaint #10073885 — 2002 FORD EXPLORER VEHICLE SPEED CONTROL

Complaint Details

ODI Number	10073885
Vehicle	2002 FORD EXPLORER
Component	VEHICLE SPEED CONTROL
Date of Incident	April 14, 2004
Date Filed	May 19, 2004
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MN

Consumer Description

WHILE DRIVING SPEEDOMETER WOULD BE OFF BY 6 MPH. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THE VEHICLE WAS NOT IN COMPLIANCE WITH FEDERAL LAW 49 CFR CHAPTER III SECTION 393.82 FOR THE SPEEDOMETER WHICH STATES REASONABLE ACCURACY IS WITHIN +/- 5 MPH AT A SPEED OF 50 MPH. THE CONSUMER NOTIFIED FORD CUSTOMER SERVICE OF THE PROBLEM AND ASKED THEM TO COMPLY WITH THE ABOVE CODE. THE CUSTOMER WAS DENIED THIS SERVICE.

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