NHTSA Complaint #10073015 — 1997 CHRYSLER CONCORDE

ENGINE AND ENGINE COOLING:COOLING SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10073015
Vehicle	1997 CHRYSLER CONCORDE
Component	ENGINE AND ENGINE COOLING:COOLING SYSTEM
Date of Incident	June 11, 2002
Date Filed	May 23, 2004
Mileage	80 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NC

Consumer Description

IN 2002 OUR CAR OVERHEATED WE TOOK IT INTO A REPAIR SHOP. SINCE THE IT IT WAS BOUGHT IN ON FOUR DIFFERENT OCCASIONS TO REPAIR THE COOLING SYSTEM, OVER A SPAN OF LESS THAN A YEAR. THE ENTIRE COLLING SYSTEM, EXCEPT FOR THE HEATING COIL HAS BEEN REPLACED. THEN THE CHECK ENGINE LIGHT CAME ON. IT HAS HAD A MISFIRE IN CYLINDER #5 AND WE HAVE SUNK IN OVER A $1,000 AND THE PROBLEM IS STILL NOT FIXED. THE MECHANICS HAVE TOLD US THEY CAN'T FIND WHAT IS CAUSING IT. THE LIGHT HAS BEEN ON FOR OVER EIGHT MONTHS. IT HAS BEEN HOOKED UP TO COMPUTERS AND STILL IT IS A GUESSING GAME. WE HAVE HAD THE EGR VALVE REPLACED BECAUSE THIS WAS ANOTHER GUESS AS TO THE PROBLEM. WE HAVE ALSO REPLACED THE FUEL INJECTORS, SPARK PLUGS, WIRES, COIL, OVERHEAD CAM SENSOR, IDLE AIR CONTROL VALVE AND TIMING BELT. WE ARE SINKING MORE MONEY INTO THIS CAR THAN WE CAN AFFORD. IF THERE IS A PROBLEM WITH THIS CAR WE SHOULD HAVE BEEN MADE AWARE OF IT BEFORE WE PURCHASED IT. WE HAVE TAKEN IT TO THREE DIFFERENT MECHANICS AND STILL NO-ONE CAN TELL US WHAT THE PROBLEM IS. ANY HELP YOU CAN GIVE US WOULD BE GREATLY APPRECIATED.*AK

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