NHTSA Complaint #10072406 — 2001 VOLKSWAGEN PASSAT

FOR THE THIRD TIME IN 6.5 MONTHS, THE REAR PASSENGER WINDOW ON MY 2001 VOLKSWAGEN PASSAT WAGON HAS SHATTERED. THE PREVIOUS TWO OCCURRENCES WERE REPORTED EARLIER. THIS TIME THE CAR WAS PARKED IN THE PARKING LOT AT WORK AND THE WINDOW WAS OPEN A FEW INCHES. UPON RETURNING TO MY CAR AFTER WORK AROUND NOON, I FOUND THE WINDOW SHATTERED AGAIN AND SHARDS OF GLASS ALL OVER THE INSIDE OF THE CAR. AFTER THE PREVIOUS INCIDENT, THE VOLKSWAGEN REPRESENTATIVE INDICATED THAT THERE WAS NOT A DEFECT IN THE CAR. HE FELT THAT OUTSIDE INFLUENCES CAUSED THE PROBLEM. THAT IS DIFFICULT TO BELIEVE AFTER THE THIRD OCCURRENCE.