NHTSA Complaint #10071739 — 2003 FORD EXPEDITION

WHILE PULLING OUT THE DRIVEWAY AND TURNING TO LEFT DRIVER'S SIDE AND PASSENGER'S SIDE AIR BAGS DEPLOYED. MANUFACTURER REPRESENTATIVE FROM THE LEGAL DEPARTMENT STATED, AFTER INSPECTING THE VEHICLE, THERE WAS WHITE MARK ON THE RIGHT REAR TIRE AND IT WAS MADE WHEN THE CONSUMER HIT THE CURVE. *AK THE CONSUMER INDICATED THAT THERE WAS NO CURB TO HIT AND THAT NO COLLISION OCCURRED. NEITHER THE DEALER NOR THE MANUFACTURERS WERE WILLING TO ACCEPT ANY RESPONSIBILITY. THE CONSUMER'S HAD TO REPLACE THE AIR BAG THEMSELVES. THE CONSUMER SUSTAINED TEMPORARY HEARING LOSS AND RINGING IN THE EARS. *NM