NHTSA Complaint #10071003 — 2003 FORD F-250 SD

I HAVE HAD ROUGH IDLE PROBLEMS SINCE I BOUGHT THE TRUCK NEW. THIS WAS THE FIRST DIESEL VEHICLE I HAVE EVER OWNED SO IN THE BEGINNING I THOUGHT IT WAS NORMAL, BUT IT KEPT GETTING WORSE. I PURCHASED THE TRUCK IN APRIL 2003. I HAVE HAD HARD SHIFTING SINCE I BOUGHT IT. WHEN I BACK THE TRUCK UP AND THEN SHIFT INTO DRIVE IT WILL SLAM INTO GEAR AS A VEHICLE WITH NO TRANSMISSION FLUID REACTS. THERE WAS A DANGEROUS HESITATION WHEN CROSSING TRAFFIC AND SOMETIMES THE TRUCK WOULD HAVE A 3-5 SECOND STALL. IT HAS BLOWN WHITE SMOKE MORE RECENTLY AND WOULD NOT KICK DOWN INTO PASSING GEAR ON THE FREEWAY. I HAVE HAD THE TRUCK IN FOR SERVICE SEVERAL TIMES AND THE LAST TIME THEY TOLD ME THAT THEY HAD NO FIX AT THAT TIME. I JUST GOT OFF THE PHONE WITH A CUSTOMER SERVICE MANAGER AND SHE TELLS ME THAT THE FIX WILL RAISE THE NOISE LEVEL UP 5 DECIBELS. THIS WILL MAKE THE TRUCK LOUDER THAN IT WAS WHEN IT WAS SOLD TO ME. I PURCHASED THIS TRUCK BECAUSE OF THE POWER AND HOW QUIET IT WAS. NOW IT WILL GET LOUDER? I REQUESTED THAT FORD BUY THE VEHICLE BACK AND THEY WANT TO FIX THE PROBLEM FIRST! EVEN THOUGH IT WILL BE LOUDER. THIS IS NOT ACCEPTABLE BUT I HAVE NO CHOICE. I HAVE MY RECEIPTS BUT DIDN'T FIND OUT HOW MUCH THE REPAIRS HAVE COST ALL TOGETHER, BUT FORD HAS NOT CHARGED ME ANYTHING... YET