NHTSA Complaint #10370048 — 2003 FORD F-250 SD ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10370048
Vehicle	2003 FORD F-250 SD
Component	ENGINE AND ENGINE COOLING
Date of Incident	December 3, 2010
Date Filed	December 6, 2010
Mileage	141,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

I WAS AT A STOP SIGN ON 12/3/2010 AND WHEN I STEPPED ON THE GAS TO GO, I HEARD A EXTREMELY LOUD POPPING NOISE. I PULLED OFF TO THE SIDE OF THE ROAD AND DISCOVERED THAT ONE OF MY SPARK PLUGS AND THE COIL WAS FLOPPING AROUND IN MY ENGINE. I CALL A FRIEND OF MINE WHO IS A MECHANIC AT A FORD DEALERSHIP AND EXPLAINED WHAT HAD HAPPENED. HE KNEW EXACTLY WHAT IT WAS AND WHICH PLUG HAD BLOWN OUT, WITHOUT EVEN LOOKING AT IT. AFTER GETTING MY TRUCK HOME AND TAKING A CLOSER LOOK, IT SEEMS THAT THESE WERE THE ORIGINAL SPARK PLUGS INSTALLED AT THE FACTORY. THIS WAS NOT A CASE OF OVER TORQUING OR NOT TIGHTENING. THIS IS A CASE OF FAULTY DESIGN AND POOR QUALITY BY A COMPANY THAT APPARENTLY DOES NOT CARE IF SOMEONE IS HURT OR KILLED BY THERE POOR DESIGN. WHAT IF THIS HAD CAUSED A ACCIDENT WITH MY KIDS IN THE CAR??? WHAT IF THIS STARTED MY VEHICLE ON FIRE????? AFTER RESEARCHING THIS PROBLEM IT SEEMS IT IS QUITE COMMON ON FORD VEHICLES. WHEN IS ENOUGH ENOUGH???? I AM CURRENTLY UNEMPLOYED AND AM BARELY ABLE TO KEEP UP WITH MY MONTHLY OBLIGATIONS. I HAVE NO IDEA HOW I AM GOING TO PAY FOR THIS REPAIR NOW. PLEASE, IT IS TIME TO HOLD FORD MOTOR COMPANY RESPONSIBLE FOR NOT FIXING A KNOWN PROBLEM AND POTENTIALLY GETTING SOME ONE KILLED.

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