NHTSA Complaint #10070876 — 1999 FORD WINDSTAR

THE REAR AC UNIT WENT OUT AROUND 75K NEVER GOT IT FIXED BUT WHEN WE HAD THE CAR SERVICED THE COMPUTER PANEL WAS RESET AND IT WORKED AGAIN AT 96K. THE ENGINE LIGHT CAME ON AND STAYED AND WE NEVER GOT IT FIXED. THE GAS GAUGE LIGHT CAME ON AND WE HAD IT FIXED AT 98K AND I DON'T KNOW THE COST. THE VAN WAS RECALLED BECAUSE OF THE WINDSHIELD WIPERS AND THE REAR AC UNIT. THERE WASN'T NO COST.THE DETAILS OF THE FIRE. MY WIFE GOT OUT HER CAR FOR WORK AND ABOUT 20 MINUTES LATER THE FIRE TRUCKS WERE THERE. OUR ADJUSTER SAID THE FIRE INITIATED BEHIND THE PASSENGER SEAT IN THE AC AND HEATING CONTROL PANEL. THE VEHICLE WAS TOTALED ON 12 SEPT. THE VEHICLE HAD 119K ON IT NOW. IF THERE IS ANYTHING ELSE YOU LIKE TO ASK ME FEEL FREE TO. I AM REALLY UPSET WITH FORD ON THE WAY THEY HANDLED THIS ENTIRE SITUATION ESPECIALLY WHEN THEY KNOW THERE HAVE BEEN REPORTED FIRES FROM RECALLS LOCATED ON THE WEB SITES. I