NHTSA Complaint #10070855 — 2001 DODGE DURANGO

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS issue reported to NHTSA

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Complaint Details

ODI Number	10070855
Vehicle	2001 DODGE DURANGO
Component	VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Date of Incident	September 15, 2003
Date Filed	April 22, 2004
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

ABOUT 35,000 MILES I HAD THE ADJUSTERS REPAIRED ON THE PASSENGER FRONT OF VEHICLE. AROUND 60,000 MILES THE ADJUSTERS FAILED AND THE SEAT WILL JERK FORWARD ABOUT AN INCH WHILE DOING ANY ACCELERATION, THEN SLIDE BACK ABOUT AN INCH. SOMEWHERE AROUND 70,000 MILES THE FRONT DRIVERS SEAT STARTED ROCKING BACK AND FORTH, LIKE IT WAS NOT BOLTED TO THE FLOOR BOARDS PROPERLY. I HAVE POWER SEATS. I TOOK MY DURANGO IN TO HAVE IT LOOKED AT, AT THE DEALERSHIP. I WAS TOLD THAT THEY HAVE SEEN A COUPLE OF VEHICLES WITH THIS SAME PROBLEM RECENTLY, AND I WAS LUCKY MINE WOULD ONLY COST 1,300 DOLLARS TO REPAIR. OTHER BIGGER VEHICLES COST MORE. IS THERE A RECALL ON THIS PROBLEM, AND WHY IS IT HAPPENING SO OFTEN IN MY VEHICLE, WHEN IT SHOULD NOT HAPPEN AT ALL. WHY SO MUCH MONEY? WHY IS A SAFETY FACTOR NOT PART OF WARRANTY. I HAVE ALWAYS HAD POWER SEATS, THIS IS THE FIRST TIME THEY EVER FAILED. NOT ONCE, BUT TWICE.

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