NHTSA Complaint #10070776 — 1995 FORD WINDSTAR

CASE 1 MY FAMILY WAS COMING HOME FROM VACATION WHEN THE ENGINE BLEW WHILE WE WERE ON THE HIGHWAY. SMOKE CAME UP FROM UNDER THE HOOD AND WE WERE FORCE TO STOP THE VAN ON A CROWDED HIGHWAY. THANKS TO A NEARBY TRUCK DRIVER WHO STOPPED BEHIND US, WE WERE ABLE TO CALL SOMEONE AND GET TO SAFETY. IT TOOK A LOT OF NEGOTIATION FOR ME TO GET FORD TO TAKE CARE OF THIS MATTER, BUT THEY FINALLY DID. NOW AGAIN ON OUR RECENT TRIP TO GA ON 08-28-03 WHILE DRIVING HOME, OUR CHECK ENGINE LIGHT CAME ON AND OVERDRIVE LIGHT STARTED BLINKING AND THE TRANSMISSION BLEW. TRANSMISSION FLUID LEAKED ALL OUT AND ON THE BACK OF OUR VAN TOO. IT ALSO STARTED SMOKING UNDERNEATH THE HOOD AND FROM THE TAILPIPE. WE WERE INFORMED BY FREEDOM FORD IN NORFOLK VA THAT WE HAD TRANSMISSION FAILURE. OUR CHECK LIGHT HAS COME ON NUMEROUS OCCASIONS AND DESPITE THEIR ACTION IT STILL KEEPS COMING ON. IN ADDITION, OUR OVERDRIVE LIGHTS BLINK, OUR CRUISE CONTROL DO NOT WORK, THE DOOR ADJAR LIGHTS STAYS ON AT TIMES EVEN WHEN THE DOORS ALL LOCKED AND CAUSING THE INSIDE INTERIORS LIGHTS TO STAY ON, OUR GEARS DO NOT SHIFT PROPERLY AND GETS STUCK BETWEEN GEARS AND UPON ACCELERATION IT SOMETIMES HESITATES, REPAIRED COOLANT LEAK FROM TIMING COVER GASKET AND FRONT CRANKSHAFT SEAL, COIL IGNITION, THE AIR CONDITION WHEN ON MAKES THESE STRANGE NOISES, ETC. REPLACED. WE ARE VERY DISSATISFIED WITH FORD WINDSTARS AND HAVE SPENT MORE MONEY ON REPAIRS THAN WHAT IT WAS WORTH. WE EVEN STILL OWE ON THE VAN. FORD NEEDS TO ISSUE A RECALLL OR A REFUND. THIS IS NOT A SAFE VEHICLE TO DRIVE. PLEASE KEEP ME INFORMED. THANKS AND GOD BLESS.