NHTSA Complaint #10131526 — 1995 FORD WINDSTAR

I WOULD VERY MUCH LIKE FORD TO STAND BY THE EMAIL BELOW DATED JULY 11TH, 2005 FROM KRISTEN KINLEY OF FORD FCSD PUBLIC AFFAIRS 313-337-2786 [email protected] WHICH STATES THAT: I AM "STILL ELIGIBLE FOR THE 01M03 EXTENDED COVERAGE ON THE FRONT SPRINGS". I WOULD VERY MUCH APPRECIATE IT IF EITHER FORD, OR MY FORD DEALER WOULD REIMBURSE ME FOR THE MONEY I PAID OUT OF MY OWN POCKET TO MY FORD DEALER ON MAY 7TH, 2005 TO HAVE THOSE FRONT SPRINGS REPLACED SINCE MS. KINLEY'S EMAIL DATED JULY 11TH, 2005 STATES THAT I AM "STILL ELIGIBLE FOR THE 01M03 EXTENDED COVERAGE ON THE FRONT SPRINGS". THE FRONT SPRINGS WERE REPLACED AT MY EXPENSE ON MAY 7TH, 2005 AT ED CARNEY FORD INC. 189 ROUTE #10 EAST HANOVER TWP, NJ 07936 PHONE: (973) 386-1771, FAX: (973) 386-9093, [email protected], BEST, ROBERT PINKUS, 973 360-8411 [email protected] PO BOX 2379 LIVINGSTON, NEW JERSEY 07039 ----ORIGINAL MESSAGE----- FROM: KINLEY, KRISTEN (K.L.) [MAILTO:[email protected]] SENT: MONDAY, JULY 11, 2005 12:53 PM TO: PINKUS,ROBERT J (ROBERT) SUBJECT: FW: 1995 FORD WINDSTAR 2 DR GL PASSENGER VAN ROBERT, I CALLED OUR CUSTOMER SERVICE CENTER DIRECTLY. HERE'S WHAT THEY TOLD ME ABOUT YOUR '95 WINDSTAR. BRIEFLY... I DON'T HAVE THE DETAILS ON EACH OF THESE, BUT IF YOU PROVIDE THE RECALL NUMBERS (THOSE LISTED BEFORE THE DESCRIPTION BELOW) TO THE DEALER, THEY SHOULD BE ABLE TO LOOK IT UP IN THEIR DATABASE AND PULL UP THE SPECIFIC REPAIR PROCEDURES FOR EACH. HOPE THIS HELPS. YOU ARE STILL ELIGIBLE FOR THE 01M03 EXTENDED COVERAGE ON THE FRONT SPRINGS 02S36 BRAKELINE - REPAIRED 6/20/02 97S88 HOOD SEPARATION - REPAIRED 12/6/00 98M01 HEAD GASKET - REPAIRED 11/22/99 THIS VEHICLE WAS NOT PART OF THE AFFECTED POPULATION FOR THE OTHER FIELD ACTIONS KRISTEN KINLEY FCSD PUBLIC AFFAIRS 313-337-2786 [email protected]. *NM