NHTSA Complaint #10070511 — 2000 TOYOTA SIENNA

SLUDGE IN THE ENGINE. VAN IS IN THE SHOP AS WE SPEAK. DEALER SAYS THE REPAIRS WILL BE COVERED BUT WHO IS GOING TO COVER OUR LOSE WHEN WE TRY TO SELL THIS VAN WITH THE PILE OF CRAP FOR AN ENGINE? I SAT IN THE OFFICE OF THE SERVICE MANAGER AND LISTEN TO HIM SIDE-STEP THE PROBLEM UNITL I COULD TAKE NO MORE. I THEN QUESTIONED HIM ABOUT ANY OTHER ISSUES WITH A 2000 SIENNA AND HE LOOKED ME RIGHT IN THE EYES AND SAID NO. NO, UNTIL I QUESTIONED HIM ABOUT THE ADDTIONAL DRIVE TRAIN PROBLEM AT WHICH TIME HIS RESPONSE WAS, "OH, UM, YEAH WE DID JUST RECIEVE A LETTER AN THAT". TOYOTA AND THE DEALERS SHOULD BE HELD ACCOUNTABLE LIKE A LOW-LIFE CON ARTIST THAT SWINDLE AND SCAM PEOPLE. I PAID MY VAN OFF THREE WEEKS AGO AND I'M SITTING HERE LOOKING AT A WORTHLESS DOCUMENT THAT IS THE TITLE. AS SOON AS MY VAN GETS OUT OF THE SHOP I'M FIXING TO SPREAD THE WORD AROUND HERE ABOUT WHAT A CRAPPY DEAL THIS IS. DO THE SAME IN YOUR TOWN TOO.