NHTSA Complaint #10408475 — 2000 TOYOTA SIENNA ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10408475
Vehicle	2000 TOYOTA SIENNA
Component	ENGINE AND ENGINE COOLING
Date of Incident	June 17, 2011
Date Filed	June 22, 2011
Mileage	219,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2000 TOYOTA SIENNA. THE CONTACT STATED WHILE DRIVING 55 MPH WITH THE BRAKES APPLIED THE VEHICLE WOULD NOT STOP. THE CONTACT DROVE ONTO THE EMERGENCY LANE AND THE VEHICLE TOWED TO THE DEALER. THE DEALER DIAGNOSED THE FAILURE AND DISCOVERED THAT THE ENGINE MOUNTS WERE BROKEN. THE CONTACT TOOK THE VEHICLE TO A DIFFERENT DEALER FOR A SECOND DIAGNOSTIC TEST WHO DID NOT STATE WHAT CAUSED THE FAILURE TO OCCUR. THE CONTACT STATED THE VEHICLE WAS UNSAFE TO DRIVE AND COULD HAVE CAUSED A CRASH. THE FAILURE MILEAGE WAS 219,000.

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