NHTSA Complaint #10070317 — 2000 FORD WINDSTAR

I COMPLAINED OF A RATTLING NOISE SOUNDING LIKE CHAINS UNDER THE HOOD OF THE VAN , STARTING FROM 7,700 MILES TO THE PRESENT. EACH TIME TAKING IT IN AND BEING TOLD THAT THEY COULD NOT FIND A PROBLEM, TO THEM FIXING SOMETHING AND THE NOISE STILL BEING THERE. I STATED TO THEM ON SEVERAL OCCASIONS THAT THE VAN WAS NOT RIDING RIGHT. I COMPLAINED OF A LOUD GRINDING NOISE WHEN I TURNED THE WHEEL. AGAIN, THEY SAID NOTHING WAS WRONG. THE BRAKES WHERE ALWAYS RUBBING AND THEY REPLACED THE PADS. I WAS TOLD SEMI-METALLIC PADS MAKE NOISES. THEY REPLACED THE COMPUTER, BECAUSE I COMPLAINED THAT UPON ACCLERATION THE VAN WOULD MAKE A PINGING NOISE. I WAS TOLD IT WAS COMBUSTION WITH THE GAS. I FOLLOWED THERE RECOMMENDATIONS ABOUT WHAT GAS TO USE, AND OTHER THINGS TO DO. IT STILL CONTINUED AND THEY STATED THAT THEY COULD DO NOTHING ELSE ABOUT IT. I OWNED A '98 WINSTAR AND NEVER HAD THESE PROBLEMS AND IT DID NOT DRIVE THE WAY MY 2000 DID. RIGHT NOW THE VAN IS SITTING IN MY GARAGE, WITH A BROKEN TRANSMISSION AND I CANNOT GET HELP FROM FORD.I LEASE THE VAN AND I REFUSE TO PAY FOR REPAIRS ON A VAN, THAT FORD SHOULD BE RESPOSIBLE FOR. MY LEASE IS ALMOST OVER AND THEY SHOULD BACK THEIR PRODUCT UP. I PUT ALOT OF EXTRA MONEY IN THIS VAN TO KEEP IT WELL MAINTAINED. I FEEL FORD SHOULD HELP ME.