NHTSA Complaint #10070273 — 2003 DODGE RAM

WE BOUGHT OUR 2003 DODGE 2500 DIESEL RAM PICKUP ON JANUARY 25, 2003 WITH 10 MILES ON IT. WE NOTICED IT PULLED TO THE RIGHT AND ONCE IN AWHILE WOULD SHAKE A LITTLE, WE THOUGHT IT WAS OUT OF ALIGNMENT. ON APRIL 27, 2003 WE WHERE DRIVING ON THE FREEWAY AT ABOUT 80 MILES PER HOUR WHEN ALL OF A SUDDEN THE TRUCK WAS VIOLENTLY SHAKING BACK AND FORTH. IT TOOK EVERYTHING MY HUSBAND HAD TO KEEP US ON THE ROAD. AFTER WHAT SEEMED LIKE AN ETERNITY HE WAS ABLE TO PULL ONTO THE SHOULDER AND GET IT STOPPED. WE DECIDED TO TRY TO GET TO THE NEXT TOWN THAT WAS 20 MILES AWAY. TRAVELING AT 40 M.P.H. WITH OUR FLASHERS ON, IT HAPPENED AGAIN. MY HUSBAND CALLED THE TOW TRUCK, AND WE HAVEN'T SEEN OUR TRUCK SINCE! THE MECHANIC SAID A BOLT ON THE TRACK BAR MOUNT HAD COME LOOSE AND FELL OUT AND THEY WOULD NEED TO REPLACE THE ENTIRE FRONT AXLE. SPOKE TO THE MECHANIC TODAY AND THEY RECEIVED THE FRONT AXLE TODAY. NOW THEY NEED TO REPLACE THE BALL JOINTS, THEY HAVE BEEN ORDERED AND WILL TAKE ANOTHER COUPLE OF DAYS. I HAVE SPOKEN TO A COUPLE OF MECHANICS TODAY AND NONE OF THEM CAN FIGURE OUT WHY THE FRONT AXLE ALONG WITH THE BALL JOINTS WOULD NEED TO BE REPLACE BECAUSE OF THE LOOSE TRACK BAR MOUNT. YOU CAN FIND THIS ON THE NHTSA WEBSITE, SORRY I DON'T HAVE THE EXACT WEBSITE ADDRESS. WWW.NHTSA.DOT.GOV ONCE IN THE WEBSITE GO TO: COMPLAINT SEARCH CRITERIA: VEHICLE 2003 DODGE TRUCK