NHTSA Complaint #10448708 — 2003 DODGE RAM STRUCTURE

Complaint Details

ODI Number	10448708
Vehicle	2003 DODGE RAM
Component	STRUCTURE
Date of Incident	January 1, 2006
Date Filed	February 15, 2012
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED, CAUSING SMALL FRAGMENTS TO FALL INTO THE VENTS. ONCE THE VENTILATION SYSTEM WAS ACTIVATED, THE CONTACT STATED THAT THOSE SMALL FRAGMENTS WOULD FLY OUT OF THE VENTS AND INTO HER EYES. THE DEALER DID NOT OFFER ANY ASSISTANCE. THE MANUFACTURER FAILED TO OFFER ANY ASSISTANCE EITHER SINCE THERE WERE NO RECALLS ADDRESSING THE FAILURE. NO REPAIRS WERE PERFORMED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 180,000.

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