NHTSA Complaint #10069987 — 1999 FORD WINDSTAR

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10069987
Vehicle	1999 FORD WINDSTAR
Component	ENGINE AND ENGINE COOLING
Date of Incident	February 15, 2003
Date Filed	April 22, 2004
Mileage	50,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I AM HAVING LOTS OF TROUBLES WITH 1999 FORD WINDSTAR SINCE THE DAY I BOUGHT FROM DEALER (LEW WEBB FORD, GARDEN GROVE). 1. CURRENTLY MY VAN HAS MANIFOLD LEAKAGE. THIS HAS OCCURRED IMMEDIATELY AFTER THE FORD DEALER FIXED MY TRANSMISSION LEAKAGE. THE PRICE QUOTED IS $1200 OUT OF WHICH I HAVE TO PAY $540. I HAVE ALREADY SPENT LOTS OF MONEY IN MAINT & REPAIRS. BEFORE THIS I HAD TO TAKE MY VAN TO DEALER FOR FOLLOWING PROBLEMS: TRANSMISSION LEAKAGE AT 37000 MILES. FRONT & BACK BRAKES AT 37000 MILES. ELECTRICAL SYSTEM FAILURE. COUPLE OF RECALLS. CURRENTLY IT HAS APPROXIMATELY 50600 MILES ON ODOMETER AND I HAVE BEEN COMMUNICATING TO & FRO WITH DEALER. FOR THE CURRENT PROBLEM DEALER HAS OFFERED ME 55% IN ASSISTANCE. BUT MY PROBLEM IS I AM WASTING LOTS OF TIME, MONEY & ENERGY TO HAVE ALL THIS PROBLEMS FIXED. I WOULD PREFER TO HAND THIS VAN BACK TO DEALER OR ATLEAST GET MORE ASSISTANCE FROM DEALER OR FORD COMPANY. PLEASE ADVISE ME OF ANY FURTHER ACTION I SHOULD TAKE. MY PHONE NUMBER IS[XXX]. THANKS IN ADVANCE FOR LOOKING INTO THIS MATTER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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