NHTSA Complaint #10069924 — 2000 FORD WINDSTAR POWER TRAIN

Complaint Details

ODI Number	10069924
Vehicle	2000 FORD WINDSTAR
Component	POWER TRAIN
Date of Incident	June 15, 2003
Date Filed	April 22, 2004
Mileage	56,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NM

Consumer Description

SECOND TRANSMISSION FAILURE. FIRST FAILURE OCCURRED AT 29000 MILES IN OCTOBER 2001. SECOND FAILURE OCCURRED JUNE 2000 WITH 56000 MILES ON THE CAR AND ONLY 27000 MILES ON THE REBUILT TRANSMISSION. FORD HAS OFFERRED TO PAY 50% OF THE REPAIR COST FOR THE FIRST TRANSMISSION. I TOLD THEM I BELIEVE THIS IS A SAFETY ISSUE BECAUSE BOTH TIMES THE TRANSMISSION FAILED WITHOUT WARNING. I AM VERY UNHAPPY WITH THE QUALITY OF THE TRANSMISSION AND FORD'S OFFER TO ONLY PAY 50% FOR AN OBVIOUS DEFECT IN THEIR TRANSMISSION.

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