NHTSA Complaint #10069887 — 2002 FORD FOCUS

I HAVE HAD THE CAR. FOR ONLY 4 MONTHS. I HAD PROBLEM WITH IT IN OCTOBER IT WAS THE CAR MOVING WHEN I AM DRIVING IT MOVES LIKE A SWERVING MOTION AND THEN IN DECEMBER 13, 2002. I TOOK IT BACK IN WITH THE SAME PROBLEM OF THE BACK SWAYS WHEN HITTING BUMPS AND THE TIRE ROD WAS LOOSE. THE REPAIR WAS 1,140 ON A NEW CAR. I HAD WATER COMING IN THE PASSENGER SIDE AND THEY SAID THEY FIXED THE PROBLEM. ON DEC 31, 2002 IT RAINED AND MY WHOLE FLOOR IS WET. I AM VERY DISCUSSED WITH THIS CAR. BECAUSE IT IS A BRAND NEW CAR. AND I HAVE THE SAME PROBLEM OUT OF IT GOING ON TWO TIMES WITH THE WATER, TWO TIMES WITH THE HITTING OF BUMPS AND THE CAR MOVING SIDE WAYS ALMOST INTO ANOTHER LANE ,AND ONE MORE THING I TOOK THE CAR IN TO FORD ON 12/26/02 TO TALK TO THE SALES PERSON ABOUT MY PROBLEMS I HAVE BEEN DEALING WITH AND HOW VERY DISSATISFIED I AM THE CAR HAS BEEN STILL SWAYING WHEN I AM DRIVING AND COMING ACROSS BUMPS RAILROAD TRACKS AND ON THE EXPRESSWAY. THEY SAID I WOULD HAVE TO PUT MONEY DOWN FOR ANOTHER CAR, WHICH IS SO UNFAIR BECAUSE IT IS A NEW CAR AND THEY SHOULD PUT ME IN ANOTHER CAR IF THEY SEE THE PROBLEMS. I WILL NEVER SEND ANY ONE TO BUT A CAR FROM THEM BECAUSE THEY SHOULD STAND BEHIND THERE PROMISE WHEN THEY EXPRESS THE IMPORTANCE OF CUSTOMER SATIATION WHEN THEY SEE THAT THE CAR IS A PROBLEM