NHTSA Complaint #10069776 — 2002 FORD FOCUS

STEERING issue reported to NHTSA

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Crash

Complaint Details

ODI Number	10069776
Vehicle	2002 FORD FOCUS
Component	STEERING
Date of Incident	December 15, 2002
Date Filed	April 22, 2004
Mileage	N/A miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

THIS PROBLEM JUST HAPPENED YESTERDAY. MY DAUGHTER WAS MAKING A TURN, AND THE CVC JOINT COMPLETELY FELL APART. SHE LOST ALL STEERING CAUSING HER TO HIT A CURB. WE HAD THE CAR TOWED TO THE DEALER WHERE WE BOUGHT IT ONLY A MONTH AGO. THEY ARE REFUSING TO FIX THE CAR SAYING THAT SHE WAS IN AN ACCIDENT CAUSING THE JOINT TO FALL APART. THIS IS NOT THE CASE. WE ARE NOT SURE WHAT TO DO, AND NEED HELP. THIS IS A TERRIBLE DEFECT, AND IF SHE HADN'T HAVE BEEN GOING SLOW, SHE COULD HAVE BEEN KILLED. IS THERE ANYONE WHO CAN HELP US, AS WERE NOT SURE WHAT STEPS TO TAKE TO GET THE PUBLIC ATTENTION ABOUT A POSSIBLE KILLER.

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