NHTSA Complaint #10068406 — 2000 VOLKSWAGEN PASSAT

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10068406
Vehicle	2000 VOLKSWAGEN PASSAT
Component	ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
Date of Incident	May 6, 2004
Date Filed	May 6, 2004
Mileage	28,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	PA

Consumer Description

I HAVE A 2000 VW PASSAT AND HAVE CARBON BUILD UP ON THE VALVES DUE FROM PREMIUM GAS USE AS REQUIRED IN MANUAL. 2 SEPERATE OCCASIONS I HAD TO PAY HUNDREDS TO REPAIR THIS RECURRING PROBLEM. THE DEALER SAYS THEY DON'T KNOW WHAT FUEL I SHOULD USE. VW HEADQUARTERS FIRST SAID A YEAR AGO TO STRICTLY USE PREMIUM. NOW THEY TELL ME TO USE REGULAR BUT THEY WILL NOT DO ANYTHING FOR ME. I HAD TO REPLACE A RE CIRCULATION VALVE AND VACUUMS. I BELEIVE THERE IS A CONSUMER ISSUE HERE THAT SOMEONE HAS TO ADDRESS BECAUSE I CANNOT GET ANYBODY TO AGREE WHICH FUEL TO USE. THEY SHOULD REPAIR MY PROBLEM FOR FREE.

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