NHTSA Complaint #10067992 — 2002 FORD EXPLORER POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

Complaint Details

ODI Number	10067992
Vehicle	2002 FORD EXPLORER
Component	POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
Date of Incident	October 31, 2003
Date Filed	April 28, 2004
Mileage	17,080 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

4X4 LIGHT ON DASH WOULD SPORADICALLY FLASH ON AND THEN GO OFF. DURING A SNOW STORM, FOUR-WHEEL DRIVE FAILED TO WORK, CAUSING THE CAR TO SLIDE ON ROADS. HAD TO BUY SNOW CHAINS TO GET THE CAR TO A DEALER. IT TOOK TWO VISITS BEFORE DEALER COULD DIAGNOSE PROBLEM AND REPLACE A 4X4 ELECTRONIC SHIFT MODULE PART # 2C5Z*7E453*BD.

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