NHTSA Complaint #10067568 — 2002 FORD EXCURSION

AT 50,000 MILES, ABOUT ONE YEAR AGOTHERE WAS A LOAD SCREECHING SOUND COMING FROM THE FRONT END OF MY VEHICLE AND THE STEERING BEGAN TO FAIL AND THE CAR BEGAN TO WEAVE. I WAS DRIVING APPROXIMATELY 70 MPH ON HIGHWAY 93 30 MILES NORTH OF WICKENBURG, AZ. BY THE TIME I GOT MY CAR STOPPED THE LEFT FRONT WHEEL WAS SMOKING AND EXTREMELY HOT. I HAD THE VEHICLE TOWED TO SANDERSON FORD AND HAD TO REPLACE THE AXLE SPINDLE, WHEEL BEARING, HUB AND WHEEL. FORD TOLD ME THIS WAS NOT UNDER ANY WARRANTY OR RECALL. I HAVE MY VEHICLE AGAIN AT SANDERSON FORD IN GLENDALE, AZ WITH A FRONT END NOISE AND I FIND THAT THE SAME PROBLEM IS NOW ON THE RIGHT WHEEL AND EVERYTHING NEEDS TO BE REPLACED DUE TO A BAD BEARING AND SCORED SPINDLE. CONCIDENTALLY ONE OF MY CUSTOMERS CAME IN WHO HAS A 2002 FORD F-350 AND WHEN I TOLD HIM ABOUT MY PROBLEM HE ADVISED THAT HE HAS HAD THE SAME PROBLEM ON HIS VEHICLE. HIS NAME IS [XXX] AT [XXX], IF YOU WISH TO VERIFY THIS. I FEEL THIS IS AN EXTREMELY SERIOUS CONDITION AS THE LIKELIHOOD IS HIGH THAT THE WHEEL COULD COME OFF AND CAUSE A SERIOUS ACCIDENT RESULTING IN DEATH OR INJURY.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR