NHTSA Complaint #10066436 — 2002 CHEVROLET AVALANCHE

MY MAIN COMPLAINT IS THAT I TRAVELED TO TEXAS IN DECEMBER AND I HAD JUST HAD AN OIL CHANGE. DURING THE TRIP I CHECKED THE OIL AND NOTICED THAT THE OIL WAS DOWN ABOUT 2 QUARTS OR MORE. WHEN I RETURNED I TOOK IT TO A GMC DEALER WHERE I HAD THE OIL CHANGED BEFORE I WENT ON THE TRIP, AND I WAS TOLD THAT IT HAD BURNED 3 QUARTS ON THE TRIP. I WAS ADVISED TO TAKE IT BACK TO A CHEVROLET DEALER WHERE I BOUGHT IT. I TOOK IT TO THE CHEVROLET DEALER AND THERE I WAS TOLD THAT IT WAS "NORMAL" FOR IT TO HAVE AN OIL CONSUMPTION OF UP TO A QUART OR MORE IN 1,000 MILES OR 2 QUARTS UP TO 2,000 MILES. IS THIS "NORMAL?" I HAVE NEVER HAD THAT PROBLEM WITH ANY OTHER VEHICLE AND I HAVE FRIENDS THAT HAVE THE SAME TYPE OF VEHICLE AND THEY HAVE NEVER HAD THIS PROBLEM. I HAVE TAKEN IT BACK SEVERAL TIMES, AND THEY ARE CURRENTLY RUNNING A CONCUMPTION TEST ON IT. I HAVE HAD A PROBLEM FROM THE BEGINNING OF THE PURCHASE WITH ALIGNMENT, LEAKING IN THE BOX FROM THE RUBBER AROUND IT, THE RADIO NOT WORKING AND HAD TO BE REPLACED, PEELING ON THE FRONT DASHBOARD, AND NOW THE OIL. WE TOOK IT BACK SEVERAL TIMES BEFORE THE ALIGNMENT WAS FIXED AND THERE WAS A SQUEEKING SOUND IN THE FRONT END. IT SOUNDED LIKE SOMETHING WAS BROKEN IN THE FRONT END, ESPECIALLY PULLING IN AND OUT OF PARKING SPACES, AND WHEN TURNING OR ON THE CURVES. WE ALSO HAVE A PROBLEM WITH THE BACK RIGHT PASSENGER SEATBELT. THE PERSON SITTING IN THAT SPACE CANNOT PUT THE SEATBELT ON WITHOUT ASSISTANCE. WE FINALLY CALLED THE CUSTOMER SERVICE OF GENERAL MOTORS REGARDING THE SOUND AFTER WE HAD TAKEN IT BACK AROUND 5 TIMES AND HAD TO RENT A CAR, AND ALSO NOW WITH THE OIL CONSUMPTION. WE ARE VERY UNHAPPY AS THIS IS A FAIRLY NEW CAR, YET IT'S LIKE AN OLD RUNNED DOWN JALOPY. THEY HAVE FIXED IT SO MUCH, WE JUST DON'T FEEL SAFE ANYMORE. IS THERE ANYTHING ELSE WE CAN DO? *AK