NHTSA Complaint #10065875 — 1999 JEEP GRAND CHEROKEE

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10065875
Vehicle	1999 JEEP GRAND CHEROKEE
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	March 20, 2004
Date Filed	April 10, 2004
Mileage	96,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MA

Consumer Description

MY WIFE MADE A QUICK STOP AT A LOCAL STORE. UPON RETURNING THE VEHICLE'S ENGINE WOULD NOT TURN OVER. SHE PAUSED FOR A FEW MINUTES AND ATTEMPTED TO START THE ENGINE AGAIN. THERE WAS A LOUD BANG FOLLOWED BY A LOUD RATTLING. AT THE MECHANIC SHOP, THE MECHANIC HOISTED THE JEEP ON THE LIFT AND WE WITNESSED A HOLE AND CRACK IN THE BOTTOM OF THE ENGINE ABOUT THE SIZE OF A SOFTBALL. THE CRACKED PIECE WAS ONLY BEING HELD BY A BOLT OR SOME KIND OF RIVET OR ELSE THE HOLE DAMAGE WOULD HAVE BEEN MUCH LARGER. THE 99 JEEP GC HAD 96500 MILES ON IT, REGULAR OIL CHANGES, AND IT WAS NOT LEAKING OIL. IT HAPPENED WITHOUT WARNING, AND I HAVE HEARD NO DECENT EXPLAINATION FOR THIS. COST $1500, AND THIS WAS CONSIDERED A GOOD PRICE. YOURS TRULY, DISGRUNTED CONSUMER

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