NHTSA Complaint #10065775 — 2000 VOLVO V70 ELECTRICAL SYSTEM:IGNITION

Complaint Details

ODI Number	10065775
Vehicle	2000 VOLVO V70
Component	ELECTRICAL SYSTEM:IGNITION
Date of Incident	March 1, 2004
Date Filed	April 8, 2004
Mileage	46,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	WA

Consumer Description

THE CAR ONLY STARTS INTERMITTENTLY. IF I TRY TO START IT AND IT SIMPLY TURNS OVER WITHOUT STARTING, I PULL THE KEY OUT, REINSERT IT, AND TRY AGAIN. THIS ONE RETRY OFTEN WORKS. HOWEVER, IF IT DOES NOT, AND I REPEAT THIS PROCEDURE ENOUGH TIMES, THE CAR WILL EVENTUALLY START. THIS SAME THING HAPPENED DURING THE FIRST YEAR I OWNED THE CAR AND IT WAS REPAIRED BY THE DEALER UNDER WARRANTY. I WAS TOLD MY "SMART KEY" LOST ITS INTELLENGENCE. I WAS A FEW DAYS OUT OF WARRANTY WHEN I BROUGHT IT BACK TO THE DEALER FOR THE SAME THING, AND WAS TOLD THAT THE PROBLEM COULD NOT BE RECREATED, THEREFORE IT COULD NOT BE DIAGNOSED OR REPAIRED. I ASKED THEM TO CHECK MY HISTORY, AND WAS TOLD THAT BECAUSE IT COULD NOT BE RECREATED, MY HISTORY DIDN'T MATTER - THAT IT COULD BE SOMETHING ELSE ENTIRELY.*AK

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