NHTSA Complaint #10065704 — 2003 FORD EXPEDITION

ACCORDING TO DEALERSHIP AND MANUFACTURER REPS, THE PROBLEM WITH THE SIDE MIRRORS AND THEIR PROPENSITY TO MOVE WITHOUT WARNING OR "POP" WHEN USING THE VEHICLES' REVERSE MIRROR FUNCTION, IS DUE TO POOR DESIGN FROM FORD MOTOR COMPANY. I HAVE BEEN TOLD THAT I AM JUST TOO TALL (6'3"), AND THAT THE LOCATION THAT I HAVE THE MIRRORS ADJUSTED IN, CAUSES THE HOUSING TO MAKE CONTACT WITH THE TILTING ASSEMBLY! I FIND IT HARD TO BELIEVE THAT FORD WOULD PRODUCE A VEHICLE THAT WILL NOT ALLOW YOU TO ADJUST THE MIRROS PROPERLY SO THAT YOU CAN SEE TRAFFIC BEHIND YOU, AND STILL BE ABLE TO USE A FUNCTION THAT WAS DESIGNED INTO THE VEHICLE! THE MIRROS MODULES HAVE BEEN REPLACED TWICE ON BOTH SIDES AS WELL AS THE MOTORS. I HAVE FILED A COMPLAINT WITH FORD AND HAVE BEEN TOLD THAT DUE TO THE DESIGN FLAW, THE VEHICLE IS AS IT WAS DESIGNED AND THEY HAVE NO INTENT TO REPAIR. GOOD LUCK SEEING TRAFFIC ON EITHER SIDE.*AK