NHTSA Complaint #10065597 — 2000 FORD F-150

FORD F150 XL 2000. 11/28/03 COIL #2 HAD TO BE REPLACED. 07/08/03 COIL #4 HAD TO BE REPLACED. 03/06/03 COIL #3 HAD TO BE REPLACED. ON 04/05/04 MY WIFE BESSIE WAS DRIVING AND THE TRUCK STALLED. THE STEERING WHEEL LOCKED UP AND SHE HAD NO CONTROL OVER THE VEHICLE. LUCKILY, SHE DID NOT GET INTO AN ACCIDENT. SHE CAME TO A COMPLETE STOP, PUT THE TRUCK IN PARK, TURNED THE IGNITION OFF, THEN TURNED THE IGNITION KEY AND THE VEHICLE STARTED UP. MY WIFE WAS VERY UPSET. I CONTACTED CHAPMAN FORD REP. BOB 609-646-2000 CONCERNING THIS MATTER. HE ASKED ME IF I HAD THE VEHICLE DETAILED LATELY. I ADVISED HIM I HAD THE VEHICLE WASHED LAST WEEK. HE ADVISED ME THAT WATER PROBABLY GOT INTO ONE OF THE COILS AND IS CAUSING THE PROBLEM. I DID NOT HAVE THE ENGINE WASHED. THESE COILS ARE DEFECTIVE. THE VEHICLE BUCKS WHEN THE COILS GO BAD AND HAS VERY LITTLE POWER. ON 07/02/03 THE SENSOR AND PROCESSOR HAD TO BE REPLACED. VEHICLE STALLED WHILE DRIVING 65 MPH ON 2 OCCASIONS. I LOST COMPLETE POWER OF THE VEHICLE. LUCKILY, THERE WAS NO ACCIDENT. IT COSTS OVER $200.00 TO HAVE THE COILS REPLACED. I HAVE SPENT WELL OVER $600.00 IN COIL REPAIRS. FORD NOR CHAPMAN FORD HAVE COMPENSATED ME FOR THE DEFECTIVE COIL REPAIRS. I HAVE A TOTAL OF 8 COILS AND THEY ARE GOING BAD ONE AFTER ANOTHER. AFTER DOING EXTENSIVE INVESTIGATING GENTILLINI FORD TIM CHAMPION IN WOODBINE ADVISED ME THAT CHAPMAN FORD SHOULD HAVE FIXED THE SENSOR AND PROCESSOR FOR FREE BECAUSE IT WAS UNDER WARRANTY. CHAPMAN FORD CHARGED ME FOR THE SENSOR AND PROCESSOR. I COMMUNICATED WITH SERVICE MGR. JIM BAILEY @ CHAPMAN FORD FOR SEVERAL MONTHS CONCERNING THIS MATTER. CHAPMAN FORD FINALLY REIMBURSED ME FOR THE SENSOR AND PROCESSOR. *NM