NHTSA Complaint #10064583 — 2000 FORD FOCUS

ELECTRICAL SYSTEM:WIRING issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10064583
Vehicle	2000 FORD FOCUS
Component	ELECTRICAL SYSTEM:WIRING
Date of Incident	March 31, 2004
Date Filed	April 5, 2004
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	PA

Consumer Description

ON WEDNESDAY MARCH 31 2004 MY HUSBAND NOTICED THAT OUR PARKING LIGHTS AND DASHBOARD LIGHTS WERE NOT COMING ON. THEN WE DISCOVERED THAT THEY WOULD WORK ONLY IF THE REAR DEFROSTER WAS ON. WE TOOK THE CAR TO OUR MECHANIC WHO SUSPECTED A SHORT AND DISCOVERED BROKEN AND EXPOSED WIRES IN THE HATCH. HE REWIRED THE CAR. I WENT ON LINE AND FOUND THAT 2000 FORD FOCUSES HAD BEEN RECALLED FOR THIS TYPE OF PROBLEM (NHTSA CAMPAIGN ID NUMBER: 00V411000). I CALLED FORD'S CUSTOMER SERVICE HOTLINE AND WAS TOLD THAT THIS RECALL DID NOT APPLY TO MY VEHICLE'S VIN NUMBER BUT TO HOLD ON TO MY RECEIPT IN CASE THE RECALL WAS BROADENED. WHEN I ASKED HIM WHY MY CAR WASN'T INCLUDED EVEN THOUGH OTHER FORD FOCUSES HAD THE SAME PROBLEM HE SAID THAT IT WAS PROBABLY JUST A COINCIDENCE. *JB

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