NHTSA Complaint #10292350 — 2000 FORD FOCUS

ELECTRICAL SYSTEM:WIRING issue reported to NHTSA

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Complaint Details

ODI Number	10292350
Vehicle	2000 FORD FOCUS
Component	ELECTRICAL SYSTEM:WIRING
Date of Incident	October 28, 2009
Date Filed	November 16, 2009
Mileage	165,514 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

TL* THE CONTACT OWNS A 2000 FORD FOCUS. HIS VEHICLE FAILED STATE INSPECTION FOR POOR EXTERIOR LIGHTING FUNCTIONALITY. HE CONTACTED THE DEALER IN REFERENCE TO RECALL # 00V411000 (ELECTRICAL SYSTEM:WIRING). UPON CONTACT HE WAS ADVISED THAT SINCE HIS VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM THE RECALL, HE WAS INELIGIBLE FOR A FREE REMEDY. THE VEHICLE WAS TAKEN TO ANOTHER DEALER AND WAS IN THE PROCESS OF BEING REPAIRED AT AN EXPENSE OF $179.00. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE AND CURRENT MILEAGES WERE 165,000.

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