NHTSA Complaint #10064459 — 2002 CHEVROLET AVALANCHE

THE REAR WINDOW FRAME IS BREAKING OFF OF THE GLASS. THE FRAME AND/OR GLASS COULD BECOME A PROJECTILE IN THE EVENT OF A CRASH. THESE STRESS FRACTURES IN THE WINDOW FRAME OCCURRED WITH THE WINDOW IN THE INSTALLED POSITION AND I FIRST NOTICED THEM ON SUNDAY MARCH 21, 2004. I HAVE ONLY REMOVED THE WINDOW ONCE AND THAT WAS OVER A YEAR AGO. THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT AND HAD APPROXIMATELY 45,000 MILES ON IT WHEN I NOTICED THE FRACTURES. THIS IS AN OBVIOUS MANUFACTURER DEFECT HOWEVER WHEN I TOOK THE VEHICLE TO THE DEALERSHIP I WAS TOLD THAT THIS WAS NOT COVERED UNDER THE WARRANTY. I CONTACTED GM CUSTOMER SERVICE AND WAS BASICALLY TOLD THE SAME THING. I BELIEVE THAT THIS DEFECT IS SERIOUS ENOUGH TO WARRANT A RECALL. *NM