NHTSA Complaint #10064262 — 2001 VOLKSWAGEN PASSAT ELECTRICAL SYSTEM:IGNITION:SWITCH

Complaint Details

ODI Number	10064262
Vehicle	2001 VOLKSWAGEN PASSAT
Component	ELECTRICAL SYSTEM:IGNITION:SWITCH
Date of Incident	March 31, 2004
Date Filed	March 31, 2004
Mileage	58,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MD

Consumer Description

2001.5 VW PASSAT GLX 2.8LV6. INTERMITTENT STARTING PROBLEM. WORSE WHEN COLD OUTSIDE. TURN KEY TO START, NO CRANKING, DRLS AND DASH LIGHTS DIM (RELAY CUTOUT DURING STARTER OPERATION), BUT WILL NOT TURN OVER. LEFT ME STRANDED AT HOME. HAS ALMOST LEFT ME STRANDED NUMEROUS TIMES, SOMETIMES IN TRAFFIC! I AM AFRAID TO DRIVE THE CAR FAR FROM HOME (LONG TRIP). THIS IS NOT RIGHT ON A 2.5 YEAR OLD CAR THAT HAS BEEN WELL MAINTAINED. IT IS UNSAFE. I AM SO CLOSE TO SWITCHING BACK TO JAPANESE BRAND CARS, THOUGH I LOVE THE INTERIOR AND DRIVING DYNAMICS OF MY PASSAT. $1200 IN REPAIRS IN TWO MONTHS FOR A STARTER AND IGNITION LOCK/SWITCH ASSEMBLY. WORKS FOR A FEW DAYS THEN THE PROBLEM COMES BACK! DEALER SAYS THEY HAVE HAD SEVERAL PASSATS WITH THE SAME PROBLEM. THIS IS NOT AN ISOLATED CASE. TODAY I WAS IN LINE FOR MY STATE EMISSIONS TEST AND IT WOUDL NOT START, TOOK 5 MINUTES, BLOCKING THE TEST LANE! MY 1978 LINCOLN IS MORE DEPENDABLE (BUT COSTS A FORTUNE TO DRIVE WITH GAS PRICES!). *AK

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