NHTSA Complaint #10064021 — 2004 PORSCHE CAYENNE S

LATCHES/LOCKS/LINKAGES:DOORS:LATCH issue reported to NHTSA

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Complaint Details

ODI Number	10064021
Vehicle	2004 PORSCHE CAYENNE S
Component	LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Date of Incident	May 18, 2003
Date Filed	March 27, 2004
Mileage	25 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

I HAVE HAD PROBLEMS WITH 3 OF THE 4 DOORS NOT OPERATING CORRECTLY. MY RIGHT REAR DOOR DOES NOT OPEN AT TIMES FROM THE INSIDE OR OUTSIDE. THE VEHICLE HAS BEEN TO THE SHOP 4 TIMES FOR REPAIR AND PORSHE HAS BEEN UNABLE TO FIX IT. ON 2 OF THE OTHER DOORS, SOMETIMES THE OUTER DOOR HANDLES REMAIN IN THE OPEN POSITION AND DO NOT RETRACT AFTER OPENING THE DOOR, OFTEN LEADING TO THE DOOR REOPENING WHEN YOU GO TO CLOSE IT. IN ADDITION, SOMETIMES THE REAR HATCH DOES NOT UNLOCK AT TIMES. I HAVE BEEN MADE AWARE BY 2 PORSCHE DEALERSHIPS THAT THEY HAVE BOTH HAD OTHER CUSTOMERS WITH SIMILAR OR RELATED CONDITIONS. THIS IS VERY SERIOUS AND HAS THE POTENTIAL TO LEAD TO A VERY DANGEROUS SITUATION.*AK

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