2004 PORSCHE CAYENNE S — Problems, Recalls & Safety Data
N/A
Safety Rating
74
Owner Complaints
9
Recalls
10
Service Bulletins
0
Investigations
Overview of the 2004 PORSCHE CAYENNE S
The 2004 PORSCHE CAYENNE S has received a total of 74 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 11 recall campaigns affecting this vehicle, covering issues with EXTERIOR LIGHTING:HEADLIGHTS. 10 technical service bulletins have been issued by Porsche Cars North America, Inc. for this model year. The most commonly reported problems involve the Fuelpropulsion System (7 complaints), Power Train (7 complaints), and Electrical System (6 complaints).
Recalls for the 2004 PORSCHE CAYENNE S
NHTSA has recorded 11 recalls for the 2004 PORSCHE CAYENNE S, potentially affecting up to 887,765 vehicles.
Recall 22V656000 — EXTERIOR LIGHTING:HEADLIGHTS
| 222,858 vehicles affected
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws are missing, which can allow the...
Consequence: Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.
Remedy: Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4.
View full details →Recall 22V656000 — EXTERIOR LIGHTING:HEADLIGHTS
| 222,858 vehicles affected
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws are missing, which can allow the...
Consequence: Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.
Remedy: Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4.
View full details →Recall 22V656000 — EXTERIOR LIGHTING:HEADLIGHTS
| 222,858 vehicles affected
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws are missing, which can allow the...
Consequence: Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.
Remedy: Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4.
View full details →Recall 19V446000 — POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
| 99,665 vehicles affected
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2006 Cayenne S, Cayenne Turbo, 2004-2010 Cayenne, 2006 Cayenne Turbo S, 2010-2016 Panamera S, Panamera 4 S, Panamera Turbo, 2011-2016 Panamera, Panamera 4, 2012-2013 Panamera Turbo S, 2013-2016 Panamera 4 GTS, 2014-2016 Panamera 4 S Executive, Panamera Turbo Executive, Panamera Turbo S G1 II, Panamera Turbo S Executive, 2013 Panamera 4...
Consequence: If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Remedy: Porsche will notify owners, and dealers will replace the shifter cable bushing, free of charge. Owners are instructed to use the parking brake until their vehicle is repaired. The recall began August 9, 2019. Owners may contact Porsche customer service...
View full details →Recall 17V576000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 50,145 vehicles affected
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2006 Cayenne S and Cayenne Turbo vehicles, 2004-2006 Cayenne vehicles, and 2006 Cayenne S "Titanium" Edition vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Porsche will notify owners, and dealers will replace the fuel filter flanges with new filter flanges that have a protective film, free of charge. The recall began July 6, 2018. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number...
View full details →Recall 04V593000 — SEAT BELTS
| 31,000 vehicles affected
Defect: CERTAIN PASSENGER CARS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." ALL THREE REAR SEAT POSITIONS AND THE FRONT PASSENGER POSITION ARE EQUIPPED WITH SEAT BELT RETRACTORS THAT HAVE A LOCKING FEATURE WHICH CONVERTS THE RETRACTOR FROM AN EMERGENCY LOCKING RETRACTOR (ELR) MODE TO AN AUTOMATIC LOCKING RETRACTOR (ALR) MODE FOR...
Consequence: WHEN INVOLVED IN A CRASH, THE CHILD RESTRAINTS MAY NOT BE PROPERLY SECURED INCREASING THE RISK OF INJURY OR DEATH TO THE SEAT OCCUPANT.
Remedy: DEALERS WILL PERMANENTLY INSTALL A CLIP IN EITHER OF THE AFFECTED REAR OUTBOARD SEAT BELTS AND PROVIDE AN OWNER'S MANUAL INSERT. THE CLIPS WILL PREVENT UNWARRANTED CONVERSION FROM ALR TO ELR MODE WITH CHILD SEAT INSTALLATION. THE RECALL BEGAN MAY...
View full details →Recall 04V231000 — SEAT BELTS:REAR/OTHER
| 19,175 vehicles affected
Defect: ON CERTAIN PASSENGER VEHICLES, THE REAR SEAT BELT LATCH ATTACHMENT BOLT IS INSUFFICIENT RIVETED.
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL INSPECT THE BELT BUCKLE LATCH AND, IF NECESSARY, REPLACE THE LATCH. OWNER NOTIFICATION BEGAN ON JUNE 1, 2004. OWNERS SHOULD CONTACT PORSCHE AT 1-800-545-8039.
View full details →Recall 04V071000 — POWER TRAIN:AUTOMATIC TRANSMISSION
| 4,099 vehicles affected
Defect: CERTAIN SPORT UTILITY VEHICLES MAY HAVE HAD A TRANSFER CASE INSTALLED THAT COULD, DUE TO CHANGES IN THE HOUSING CASTING, RESULT IN THE OIL PUMP ROTATION. SHOULD THIS OCCUR, OIL STARVATION OF THE INTERNAL GEARS MIGHT RESULT.
Consequence: CONTINUED OPERATION OF THE VEHICLE COULD RESULT IN A FRACTURE OF THE TRANSFER CASE HOUSING. INCORRECT TORQUE WOULD THEN BE APPLIED TO THE DRIVEN WHEELS OR OIL COULD LEAK AND CONTACT THE TIRES.
Remedy: DEALERS WILL INSPECT THE TRANSFER CASE HOUSING AND, IF NECESSARY, REPLACE THE TRANSFER CASE. OWNER NOTIFICATION BEGAN ON MAY 3, 2004. OWNERS SHOULD CONTACT PORSCHE AT 1-800-545-8039.
View full details →Recall 04V069000 — ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
| 10,637 vehicles affected
Defect: ON CERTAIN SPORT UTILITY VEHICLES, THE MAIN WIRING HARNESS WAS INCORRECTLY ROUTED. DAMAGE TO THE MAIN WIRING HARNESS CAN LEAD TO THE FAILURE OF VARIOUS ELECTRICAL SYSTEMS.
Consequence: IN EXTREME CASES, TO A CABLE FIRE BENEATH THE INSTRUMENT PANEL IN THE PASSENGER COMPARTMENT.
Remedy: DEALERS WILL RE-ROUTE THE WIRING HARNESS. OWNER NOTIFICATION SCHEDULE BEGAN ON MARCH 29, 2004. OWNERS SHOULD CONTACT PORSCHE AT 1-800-545-8039.
View full details →Recall 04V072000 — SEATS
| 4,144 vehicles affected
Defect: ON CERTAIN SPORT UTILITY VEHICLES, THE DRIVER'S SIDE SEAT FRAMES WERE NOT ADEQUATELY WELDED.
Consequence: IN THE EVENT OF A CRASH, THE SEAT FRAME COULD BREAK, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE DRIVER'S SIDE SEAT FRAME. OWNER NOTIFICATION BEGAN ON MARCH 29, 2004. OWNERS SHOULD CONTACT PORSCHE AT 1-800-545-8039.
View full details →Recall 03V351000 — EQUIPMENT:OTHER:LABELS
| 326 vehicles affected
Defect: ON CERTAIN SPORT UTILITY VEHICLES, THE AFFECTED VEHICLES MAY BE MISSING THE GROSS VEHICLE WEIGHT RATING (GVWR) AND GROSS AXLE WEIGHT RATINGS (GAWR) ON THE CERTIFICATION LABEL AS REQUIRED BY PART 567.4(G)(3) AND (G)(4).
Consequence: THE VEHICLE OPERATOR WILL NOT BE INFORMED OF THE VEHICLE'S GVWR AND GAWR.
Remedy: DEALERS WILL APPLY THE CORRECTED LABEL. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT PORSCHE AT 1-800-545-8039.
View full details →Owner Complaints for the 2004 PORSCHE CAYENNE S
74 complaints have been filed with NHTSA for the 2004 PORSCHE CAYENNE S. Below is a breakdown by vehicle component.
Most Recent Complaints
2004 PORSCHE CAYENNE S. CONSUMER WRITES IN REGARDS TO REIMBURSEMENT FOR VEHICLE FIRE DAMAGES. *AS *JS
2004 PORSCHE CAYENNE. CONSUMER WRITES IN REGARDS TO ISSUES WITH THE FUEL FILTER FLANGE SAFETY RECALL. *LD THE CONSUMER STATED THE FUEL FILTER FLANGE COULD NOT BE REPLACED WITHOUT REPLACING THE FUEL TANK AND THE FUEL LINE. THE CONSUMER REQUESTED THAT MANUFACTURER INCUR THE REPAIR COSTS. *JS
RECEIVED RECALL NOTICE FOR FILTER FLANGE OF FUEL PUMP. CALLED DEALER WHO SAID DID NOT HAVE REPAIR PARTS AND DOES NOT KNOW WHEN THEY WILL GET THEM. CALLED PORSCHE U.S. AND THEY TOLD ME THE SAME THING. NO DATE FOR RECEIVING PARTS OR REPAIRING MY CAR.
TL* THE CONTACT OWNS A 2004 PORSCHE CAYENNE S. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V576000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE REPAIR. THE DEALER (EUROPEAN IMPORTS CENTER, 808 PARKWAY DRIVE, HARRISBURG, PENNSYLVANIA 17103) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2004 PORSCHE CAYENNE S. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V576000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE REPAIR. THE DEALER (EUROPEAN IMPORTS CENTER, 808 PARKWAY DRIVE, HARRISBURG, PENNSYLVANIA 17103) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Safety Rating for the 2004 PORSCHE CAYENNE S
NHTSA has not yet tested the 2004 PORSCHE CAYENNE S in its New Car Assessment Program.
Technical Service Bulletins for the 2004 PORSCHE CAYENNE S
Porsche Cars North America, Inc. has issued 10 technical service bulletins (TSBs) for the 2004 PORSCHE CAYENNE S. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
ATI-13-04 — ENGINE AND ENGINE COOLING:ENGINE
PORSCHE: INFORMATION CONCERNING COOLANT PIPE INSPECTION IN ORDER TO IDENTIFY A CAST SUPPORT ON THE ALUMINUM PIPES. MODELS INCLUDE ALL CAYENNE (9PA) MODEL YEARS 2003-2006. *JS
ATI-0903 — SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR
PORSCHE: BRAKE BOOSTER DISTANCE SENSOR. VEHICLE HAS THE WARNING PHC UNAVAILABLE. THE VEHICLE HAS FAULT CODE 1673 FOR THE BRAKE BOOSTER DISTANCE SENSOR. THE SENSORS REPLACED HAVE BEEN FOUND NOT TO HAVE AN INTERNAL FAILURE. DISCONNECT THE ELECTRICAL CONNECTOR AND CLEAN THE CONTACTS. *PE
804 — ENGINE AND ENGINE COOLING:ENGINE
ENGINE OPERATION AND PERFORMANCE COMPLAINTS. *MJ
420 — VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
REAR WINDOW UNLOCKING BUTTON OF REAR WINDOW MAY NOT FUNCTION. *TC
520 — VISIBILITY:WINDSHIELD WIPER/WASHER
DETERIORATING WIPING QUALITY AND WIPING NOISES FROM WINDSHIELD WIPER BLADES. WINDSHIELD WIPER BLADE WIPING QUALITY. QUALITY IMPROVEMENT WORKSHOP CAMPAIGN. *TT
521 — SERVICE BRAKES, HYDRAULIC
NOISES AND SQUEAKING AT THE REAR AXLE WHEN BRAKING - BRAKE PAD MAKES CONTACT WITH SUPPORT PLATE. QUALITY IMPROVEMENT WORKSHOP CAMPAIGN. *TT
3702 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
OWNER'S MANUAL REPLACEMENT PAGE (SAMPLE). *TT
204 — SUSPENSION
EXTERIOR SPARE WHEEL HOLDER. *MJ
401 — EQUIPMENT:OTHER:LABELS
INSTALLING THE CORRECT SAFETY COMPLIANCE STICKER. VOLUNTARY CUSTOMER SERVICE CAMPAIGN. *TT
1597 — ENGINE AND ENGINE COOLING:ENGINE
REPLACEMENT OF CAMSHAFT HOUSING FASTENING SCREWS. *MR
NHTSA Investigations for the 2004 PORSCHE CAYENNE S
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the PORSCHE CAYENNE S
- 2003 PORSCHE CAYENNE S — 4 complaints
- 2004 PORSCHE CAYENNE S (current)
- 2005 PORSCHE CAYENNE S — 10 complaints
- 2006 PORSCHE CAYENNE S — 13 complaints
- 2007 PORSCHE CAYENNE S — 1 complaint
- 2008 PORSCHE CAYENNE S — 6 complaints
- 2009 PORSCHE CAYENNE S — 0 complaints
Other PORSCHE Models
- PORSCHE CAYENNE — 629 total complaints
- PORSCHE TAYCAN — 378 total complaints
- PORSCHE MACAN — 245 total complaints
- PORSCHE BOXSTER — 219 total complaints
- PORSCHE 911 — 173 total complaints
- PORSCHE PANAMERA — 153 total complaints
- PORSCHE 911 TURBO — 89 total complaints
- PORSCHE 911 GT3 — 67 total complaints