NHTSA Complaint #10063892 — 2003 DODGE RAM 2500

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number 10063892
Vehicle 2003 DODGE RAM 2500
Component ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Date of Incident
Date Filed
Mileage 2,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed Yes
State MA

Consumer Description

OHARA MOTORS - 5 STAR DODGE DEALERSHIP IN FALMOUTH MA. CANNOT FIX MY DEFECTIVE 03 HEMI RAM. TRUCK WAS BOUGHT NEW FROM THEM LAST YEAR, AND HAS BEEN BACK TO THE DEALERSHIP TWICE FOR THE SME 2 PROBLEMS - AND EACH TIME I HAVE HAD TO TAKE THE TRUCK BACK WITH THE PROBLEM NOT BEING FIXED. TRUCK HAS HAD A TICKING SOUND THAT HAS GOTTEN SO LOUD, IT NOW SOUNDS LIKE A SEWING MACHINE AT IDLE. ALSO, TRUCK HAS A DRIVELINE VIBRATION THAT HAS GONE FROM SUBTLE, TO EXTREMELY AND OBNOXIOUSLY BAD. OHARA SAYS THAT CHRYSLER MAY HAVE A SOLUTION IN 90 DAYS OR SO, AND THAT I HAVE TO LIVE WITH THIS! I WANT MY MONEY BACK, I HAVE LOST TIME AT WORK, MONEY, AND LOTS OF AGGRAVATION. I FEEL WITH A 7 YR.70K WARRANTY, I SHOULD NOT HAVE TO 'LIVE' WITH THIS PROBLEM. PLEASE HELP ME!

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