NHTSA Complaint #10063814 — 2000 CHEVROLET MALIBU

VEHICLE : 2000 MALIBU VIN : [XXX] I'VE READ THAT THERE ARE TECHNICIAN NOTES, SENT BY GM CORP., ABOUT A DESIGN PROBLEM WITH THE 2000/2001 MALIBU V6 3.1 ENGINE FOR INTAKE MANIFOLD GASKET LEAKING AND FOR PISTONS,VALVE GUIDES AND LIFTERS WITH VALVES 1,2,3,4 AND GM'S REMEDY WITH UPDATED PARTS LIST TO REMEDY THE DESIGN PROBLEMS. MY VEHICLE IS ONE OF THESE WITH THE APPROPRIATE VIN #. I HAVE CONTACTED GM ASSISTANCE BUT HAVE ONLY RECEIVED A PERSON THAT TRANSMITS BUT DOES NOT RECEIVE IN THE CONVERSATION. I HAVE ALL THE MAINTENANCE RECORDS FOR OIL CHANGES, AIR & FUEL FILTERS ETC. SINCE I HAVE OWNED THE CAR. I ALSO HAVE COPIES OF GM CORPORATE BULLETINS TO THE TECHNICIANS ACKNOWLEDGING THE DESIGN FLAWS AND THE CORRECTIONS AND PARTS LIST TO REMEDY THE DESIGN FLAWS. I PURCHASED THIS VEHICLE USED, ONE YEAR OLD WITH 26,879 MILES. I HAVE ALSO TALKED TO 3 DIFFERENT TECHNICIANS WHO HAVE STATED THIS IS A DESIGN PROBLEM THAT GM HAS KNOWN ABOUT AND IS AN ONGOING PROBLEM. I PRESENTLY HAVE THE VEHICLE AT DON'S BROOKLYN CHEVROLET WHERE THEY ARE REPAIRING THE INTAKE MANIFOLD GASKET AND DIAGNOSING FURTHER PROBLEM WITH THE PISTONS AND LIFTERS. ROBBY STATES THE PISTONS NEED REPLACING TO ELIMNATE THE PROBLEM. I AM A LOYAL CHEVROLET CUSTOMER FOR OVER 30YRS AND CURRENTLY OWN A 1993 CHEVY LUMINA EUROSPORT, PURCHASED NEW, 2000 CHEVY MALIBU, PURCHASED USED 1 YR OLD, AND A 2002 CHEVY IMPALA LS, PURCHASED NEW, BEING A LOYAL CUSTOMER AND NEVER HAD A NEED BEFORE, I NEED ASSISTANCE AS THIS HAS BEEN A DESIGN FLAW THAT GM KNEW ABOUT, I DON'T FEEL I SHOULD HAVE TO PAY FOR GM'S PROBLEM. GM SHOULD REPAIR THE PROBLEMS NOW BEFORE AND ENGINE BLOWS ON THE FREEWAY OR ANYWHERE ELSE AND SOMEONE IS EITHER INJURED OR KILLED. PLEASE GIVE ME A CALL AT [XXX]. *JB UPDATED 07/30/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)