NHTSA Complaint #10063264 — 2000 FORD WINDSTAR ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10063264
Vehicle	2000 FORD WINDSTAR
Component	ENGINE AND ENGINE COOLING
Date of Incident	March 8, 2004
Date Filed	March 16, 2004
Mileage	45,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MI

Consumer Description

WHILE THE VEHICLE WAS PARKED CONSUMER HEARD A LOUD NOISE COMING FROM THE STEERING WHEEL WHEN TURNING LEFT/RIGHT. THEN, VEHICLE SURGED FORWARD. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK DEALER ALSO PERFORMED DIAGNOSTIC ON VEHICLE, AND FOUND THAT THE CAUSE WAS A BAD IDLE AIR CONTROL VALVE. CONSUMER DECLINED REPAIR ON IDLE AIR CONTROL VALVE AFTER DIAGNOSIS FROM FIRST DEALER. HOWEVER, IDLE AIR CONTROL VALVE WAS REPLACED BY A DIFFERENT SERVICE DEALER. *LA

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