NHTSA Complaint #10063150 — 2000 DODGE DURANGO
SUSPENSION:FRONT:CONTROL ARM:UPPER ARM issue reported to NHTSA
Vehicle Towed
Complaint Details
| ODI Number | 10063150 |
| Vehicle | 2000 DODGE DURANGO |
| Component | SUSPENSION:FRONT:CONTROL ARM:UPPER ARM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | Yes |
| State | CA |
Consumer Description
WHILE DRIVING DRIVER HEARD A LOUD NOISE COMING FROM THE FRONT OF THE VEHICLE. CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP, AND MECHANIC DETERMINED THAT UPPER BALL JOINT FAILED. *AK CONSUMER EXPERIENCED PROBLEM TWICE. FIRST PROBLEM OCCURRED 2 YEARS AFTER PURCHASE THE TIRES UNEVEN AND WENT BALD. CONSUMER FIRST THOUGHT THAT IT WAS AN ALIGNMENT PROBLEM WITH THE WHEELS. CONSUMER CALLED DEALER AFTER HEARING AN ANNOUNCEMENT ON TV REGARDING PROBLEMS ASSOCIATED WITH UPPER BALL JOINTS ON VEHICLE. DEALER RECOMMENDED CONSUMER TO REPLACE THE UPPER CONTROL ARM. *LA
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