NHTSA Complaint #10062768 — 2002 DODGE STRATUS ENGINE AND ENGINE COOLING:ENGINE

Complaint Details

ODI Number	10062768
Vehicle	2002 DODGE STRATUS
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	December 26, 2003
Date Filed	March 21, 2004
Mileage	54,750 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

ENGINE FAILED AT 54,800 MILES ON MY 2002 DODGE STRATUS SE. CAR WAS TAKEN TO THE DEALER FOR A SLIGHT ENGINE KNOCK. CAR HAD NO PROBLEM STARTING. WE LEFT THE CAR THERE FOR THEM TO DIAGNOSE THE PROBLEM. THEY CALLED AND SAID THAT I NEEDED TO REPLACE THE ENGINE (2.7L DOHC 24 VALVE V-6) AT NO COST TO ME THAT IT WAS UNDER WARRANTY. WE AGREED AND 3 DAY'S LATER THEY CALLED AND TOLD ME THAT THE WARRANTY WAS CANCELED AND WOULD NOT TELL ME WHY. I GAVE THEM ALL MY MAINTENANCE RECORDS. WHEN WE ARRIVED TO PICK UP OUR CAR, THE SERVICE ADVISOR TOLD US THAT THE CAR MAY NOT START BECAUSE IT HAD BEEN SITTING THERE FOR 2 WEEKS. THAT'S BULL... HE THEN TOLD US THAT THE CAR HAD JUMPED TIME AND THAT THEY WOULD PUT IT BACK IN TIME FOR US AND SPLIT THE COST. WE AGREED YET AGAIN AND LEFT THE CAR THERE. HE THEN CALLED US AGAIN AND SAID THAT THE CAR DIDN'T JUMP TIME, BUT THAT THERE WAS SO MUCH ENGINE SLUDGE BUILT UP THAT IT WAS STARVING THE CAR FOR OIL. AND THAT'S WHY IT WONT START. BUT THE CAR HAD NO PROBLEM STARTING AND RUNNING BEFORE WE DROPPED IT OFF JUST A LITTLE ENGINE KNOCK AT IDLE. PLEASE HELP ME... THANK YOU. *JB

Related Complaints for the 2002 DODGE STRATUS

Other ENGINE AND ENGINE COOLING:ENGINE Complaints

#10378664 — January 25, 2011 — TL * THE CONTACT OWNS A 2002 DODGE STRATUS. THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE TEMPERATURE INCREASE...

#10349022 — August 12, 2010 — I OWN A DODGE STRATUS (2002) THAT HAS AN OIL SLUDGE PROBLEM. I HAD A MECHANIC LOOK AT IT THINKING IT WAS A HEAD GASKE...

#10302048 — January 23, 2010 — I WAS DRIVING MY 2002 DODGE STRATUS ON THE INTERSTATE WHEN THE ENGINE DIES. I COASTED TO THE BOTTOM OF THE EXIT RAMP ...

#10282411 — August 31, 2009 — 2002 DODGE STRATUS OIL SLUDGE ISSUES - MOTOR BLOWN - *TR

#10257519 — February 5, 2009 — NOTICED INCREASED OIL USAGE WITH NO LEAKS ALTHOUGH OIL WAS CHANGED EVERY 3 MONTHS OR 3000 MILES. AT APPROX. 122000 MI...

Recent Complaints for the 2002 DODGE STRATUS

#10851861 — AIR BAGS — March 28, 2016 — TL* THE CONTACT OWNS A 2002 DODGE STRATUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V338000 (AIR...

#10836825 — AIR BAGS — February 18, 2016 — TL* TAKATA RECALL. THE CONTACT OWNS A 2002 DODGE STRATUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:...

#10786844 — AIR BAGS — October 28, 2015 — TL* THE CONTACT OWNS A 2002 DODGE STRATUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V338000 (AIR...

#10763793 — SUSPENSION — September 15, 2015 — TL* THE CONTACT OWNS A 2002 DODGE STRATUS. WHILE DRIVING 35 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART...

#10763152 — AIR BAGS — September 11, 2015 — TL* THE CONTACT OWNS A 2002 DODGE STRATUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V338000 (AIR...