NHTSA Complaint #10062430 — 1999 DODGE DURANGO

STEERING issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10062430
Vehicle	1999 DODGE DURANGO
Component	STEERING
Date of Incident	November 17, 2003
Date Filed	March 17, 2004
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IL

Consumer Description

MY 1999 DODGE DURANGO HAS A MAJOR FRONT END STEERING PROBLEM. WE HAVE TAKEN IT THE DEALERSHIP FOR REPAIRS ON NUMEROUS TIMES. EACH TIME THE FIX SOMETHING AND THEN THEY TELL US IT NEEDS ADDITIONAL WORK ALSO. THE REPAIRS BILL JUST KEEP STACKING UP. I AM TRYING TO FIND OUT IF ANYTHING THE DEALERSHIP REPAIRS WILL BE WORTH MY TIME AND MONEY. MY DURANGO CAN ONLY BE DRIVEN BY ME, DUE TO THE STEERING PROBLEM AS I KNOW WHAT I CAN AND CAN'T DO WHEN I AM DRIVING. IT IS A VERY DANGEROUS PROBLEM AND I WILL NOT LET MY OTHER FAMILY MEMBERS DRIVE IT UNTIL IT GETS FIXED. PLEASE LET ME KNOW WHAT TO TELL THE DEALERSHIP TO DO TO FIX THE PROBLEM AND WILL THIS BE A FACTORY RECALL OR WARRANTY REPAIR. I KNOW I AM NOT THE ONLY ONE OUT THERE THAT AS THIS SEVERE FRONT END STEERING PROBLEM. *NM

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