NHTSA Complaint #11207843 — 1999 DODGE DURANGO

TL-THE CONTACT OWNS A 1999 DODGE DURANGO. VEHICLE LOST POWER. NEARLY STRANDED AND CONCERNED ABOUT BEING INJURED OR KILLED DUE TO VEHICLE LOSING ELECTRICAL POWER NO ELECTRICAL POWER IN VEHICLE; ENGINE CONTROL MODULE OVERHEATED WHILE DRIVING AT 55 MPH, WITHOUT WARNING THE VEHICLE LOST ELECTRICAL POWER. THE CONTACT STATED THAT THE POWER STEERING AND BRAKES BECAME INOPERABLE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER APPROXIMATELY 20 MINUTES. THE VEHICLE WAS RESTARTED AND DRIVEN FOR APPROXIMATELY ONE MILE BEFORE THE VEHICLE LOST ELECTRICAL POWER ONCE AGAIN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE DIAGNOSTIC CODE READER STATED NO BUSS. THE CONTACT WAS INFORMED THAT THE ENGINE CONTROL MODULE OVERHEATED DUE TO ITS PLACEMENT IN PROXIMITY TO THE EXHAUST MANIFOLD. ADDITIONALLY, THE CONTACT STATED THAT THE NUT ON THE STEERING WHEEL KNUCKLE WAS STRIPPED WHICH CAUSED THE STEERING TO BE DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND SEVERAL UNKNOWN DEALERS WERE NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT THERE WOULD BE NO ASSISTANCE OFFERED. THE FAILURE MILEAGE WAS UNKNOWN. PIIR = Y. AH *BF CONSUMER STATED EMC BRAIN OVERHEATS IN THE ENGINE COMPARTMENT. STEERING KNUCKLE STRIPS OUT, TIE ROD ENDS, MANIFOLD BOLTS, AND BALL JOINTS. CHECK ATTACHMENT EXCEEDS 2000 CHARACTERS. *JB